01
Fixed-scope
One deliverable, one timeline, one price, agreed before work starts. Suits a defined build with clear edges, like a new site, an integration, or a single product feature.
HOW WE ENGAGE
Three Ways To Start. One Team Either Way
Picking the shape is the first decision, before scope and before pricing.
ENGAGEMENT SHAPES
Pick The Shape. The Scope Follows
Ask for the shape that matches how you want to work.
02
Retained team
A team that works inside yours on a standing cadence, for as long as the roadmap runs. Suits ongoing product work where priorities shift faster than a fixed scope could track.
03
Managed operations
We take on-call duty, monitoring, and the day-to-day work of keeping a system running once it has shipped. Suits a client who wants uptime handled by someone else after launch day.
HOW A PROJECT STARTS
A Conversation First. A Contract Second
It starts with a conversation, not a form filled out for its own sake. Tell us what you're building through the contact page, and we reply within one business day.
From there, we scope the work out loud with you. We agree on a shape before either side signs anything, so nobody discovers halfway through that the wrong kind of engagement got set up in the first place.
WHAT A CLIENT RECEIVES
What You Actually Get
The same three things, regardless of which shape the engagement takes.
01
One point of contact
Someone accountable for the engagement, not a rotating cast of account managers.
02
A written scope
What's being built, what it excludes, and how success gets measured, agreed before work starts.
03
Regular visibility
Progress you can see without asking for it, on a cadence set at kickoff.
HOW ESCALATION WORKS
Who You Call When It Breaks
The honest state of escalation on this site today.
Every engagement gets a named contact, reachable through the channels already published on this site: contact@webxlr8.com or +91 8075247569. A formal, tiered escalation policy with committed response times is not published yet.
PRICING POSTURE
How Pricing Works. Not What It Costs
The $5,000 pilot price you may have seen belongs to BuildXLR8, which is a pilot program with its own published price, not a services engagement. No services number is published yet.
Fixed-scope work is quoted as a single number set before the build starts. Retained and managed engagements are quoted as a recurring rate tied to the team or scope involved. Neither number is public yet.
NOT YET PUBLISHED
Fixed-scope engagement pricing
NOT YET PUBLISHED
Retained team monthly rate
NOT YET PUBLISHED
Managed operations pricing model
FAQ
Before You Pick A Shape
Which engagement shape should we start with?
Fixed-scope, if you know exactly what you want built and want one price for it. Retained team, if the work is ongoing and priorities will shift. Managed operations, if you want someone else to own uptime after launch.
Is pricing published anywhere on this site?
Only one number is public: the $5,000 flat price for the BuildXLR8 pilot, and that belongs to a pilot program with its own published price, not to a services engagement. Ask for a quote and you get a number scoped to what you are building, not a rate card.
Can we change the engagement shape partway through?
Yes. A fixed-scope build can convert into a retained team once the roadmap extends past the original brief, and the reverse holds too: a retained team can wind down into a single fixed deliverable.
Do you sign a services agreement before work starts?
Every engagement gets a written scope. Whether that sits inside a standing Master Services Agreement or a standalone contract per project is not yet standardized publicly, and our security page tracks exactly that.
See what we sign